2020 VISION

There has been a massive investment in community based mental health services by the Queensland Government, delivering a range of social, psychological and clinical services.  At least 30% of the funds are now allocated to non-government organizations, who receive capacity funding to ensure their agencies are sustainable, as well as funding for specific service types.

A professional community sector has emerged which delivers psycho-social evidence based interventions.

Aboriginal and Torres Strait Islander healing centres for social and emotional wellbeing exist in many remote communities and also urban settings.  A network of rural/remote recovery hubs is providing mental health services to isolated and remote areas of Queensland.

Small four to six bed respite or “time out” houses exist in most communities, along with a range of alternatives to acute admission.  A number of traditional “psych wards” remain in hospitals around Queensland, as do three forensic units.

Most clinicians operate mobile services, treating people wherever they live.  So called “talking therapies” are almost universally available through the Medicare system and NGO primary health care.

A major investment has occurred in peer support services, for both consumers, and families and friends.  There is a diversity of peer-run responses, including support groups, individual advocacy, innovative carer support, and education and training services.

A range of services and strategies exist to meet the needs of culturally diverse communities.

A widely publicized 1800 line provides information and referral to the public on mental health services.  Clients rights are enforceable and well protected and a well known and easily accessible complaints process is established.

Mental health services acknowledge that people are part of families.  Family support services are provided to consumers’ families, both in terms of their children’s and/or their parents’ or partner’s needs.  Specific service responses have been developed in recognition of women’s role in childbirth and family support.

A massive five-year community education and health promotion campaign has occurred to normalize the experience of mental illness, and improve community awareness.  A large anti-stigma campaign has also been implemented, involving TV advertisements and grassroots community education.

“Recovery” is not a policy word but the ethos of the system: focused on supporting people on their own recovery journey, and providing resources and support to the community to promote mental health and wellbeing.